Keeping your money safe
1 Jun 2020
Unlink a device from your Banking App
If your device has been lost, stolen or replaced, unlink it from your Banking App.
Step 1 of 7
Go to your home screen and tap More on the bottom navigation.
Step 2 of 7
Next, tap the View all devices option.
Step 3 of 7
You'll see a list of all the devices that are linked to your banking profile.
Tap on the device which you want to unlink.
Step 4 of 7
On the Device detail screen, tap UNLINK DEVICE.
Step 5 of 7
Tap UNLINK to confirm that this is the device you want to remove from your banking profile.
Step 6 of 7
All done!
If the device you have unlinked from your banking profile is not the device that you are currently using, tap the back arrow buttons in the top left-hand corner to return to the home screen.
Step 7 of 7
If you've successfully unlinked the app from the device that you’re currently using, you’ll immediately be returned to the sign-in screen.
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Set up your preferred device on the App
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