Getting to know the app 5 Mar 2025

UCount Rewards Add-on

Track your Rewards Points in the app and make every swipe count.

Step 1 of 14

On your home screen, tap the Add-on Store icon in the top left-hand corner.

Step 2 of 14

You are now in the Add-on Store.

Tap the search icon in the top right-hand corner.

Step 3 of 14

Type "UCount" into the search bar and find the Credit Score add-on tile.

Tap the ADD button.

Step 4 of 14

Tap ADD.

Step 5 of 14

UCount Rewards add-on is now loaded onto your Banking App dashboard screen and will now appear in your Add-ons drawer.

Tap DONE to return to your home screen.

Step 6 of 14

Once you’re back on your dashboard, tap on your new UCount Rewards add-on tile and let’s get started.

Note:
If you’re new to UCount, you’ll see the option to select Join UCount. As soon as you’re authenticated, we’ll link your UCount Rewards account to your banking profile.

Step 7 of 14

Welcome to your UCount Rewards Home dashboard.

Using the UCount Tier wheel, you’re able to see your Rewards Points, their value in Rands, and your current Tier Level.

Next, scroll up and let’s take a look at what else lives on your Home page.

Step 8 of 14

As you scroll through your Home page, you can select:

Tier Up Now and get the inside scoop on improving your Tier game
Explore our UCount Rewards Benefit section for competitions and exciting insights
View all to enter the Goals & Gains section, where you can find your Current, Achieved, Pending, and Expired goals and gains

Next up, a view of your UCount Overview.

Step 9 of 14

Scroll back up to the top of your screen and under the UCount Tier wheel, select My Reward Details.

Let’s take a look at your UCount Overview.

Step 10 of 14

Your UCount Overview allows you to see:

Your Rewards Points and Tiering Points
How many Tiering Points you’ll need to get to the next Tier Where you earned different Rewards Points in the past month
If you’d like the inside scoop on improving your Tier level, select How to Tier Up

Tap on the Redeem menu option when you’re ready

Step 11 of 14

Under the Redeem section, you can:

Redeem your points for a Voucher from one of our official retailer partners
Transfer the Rand value of your points into your qualifying Standard Bank Accounts
Go to our Online Portal to redeem points for items such as airtime and data
Explore our Travel Mall for exclusive deals

Next, select the Retailers menu option.

Step 12 of 14

Inside this Retailers section you’ll find a list of our official retail partners where you can earn and redeem your Rewards Points.

For a view of your nearest retailer’s location or online shop, tap on any retailer’s logo.

Otherwise, select the Vouchers option on your menu.

Step 13 of 14

Inside your Vouchers section, you’ll get a view of all the vouchers you’ve earned or purchased, past and present.

Finally, let’s select the hamburger icon on the top right-hand corner to view even More UCount Rewards options.

Step 14 of 14

Here you have access to More options like your Account Settings, About UCount Rewards, Frequently Asked Questions (FAQs), and our contact details.

ALL done! When you’re ready, select the back arrow to return to your UCount Home screen.