Frequently Asked Questions
Do I need to come to SA to open a Non-Resident Account?
No, you can open a Non-Resident Account from anywhere in the world.
Can I open a Non-Resident Account if I reside in Lesotho, Namibia or Eswatini?
No, you cannot open a Non-Resident Account if you reside in Lesotho, Namibia or Eswatini. If you reside in these countries you can visit our temporary resident banking page to see the products available to you.
Can I open a Non-Resident Account if I live in South Africa?
No, you must live in a country other than South Africa, Lesotho, Namibia or Eswatini.
If you live in South Africa you can visit our temporary resident banking page see the products available to you.
Does Standard Bank offer credit facilities to non-resident clients such as home loans, credit cards, etc.?
Yes, we do offer credit facilities to non-resident clients.
Is internet banking available for Non-Resident Accounts?
Yes, internet banking is available.
Can I transfer money from my Non-Resident Account to my foreign personal account?
No, you can’t transfer money to your foreign account because every transaction that happens in a Non-Resident Account is facilitated and approved by our exchange control team.
Can I have a debit order or a stop order on my Non-Resident Account?
Yes, you can, but only from a current account or transactional savings account.
Why is my account blocked on internet banking?
The account might not be compliant in terms of FICA requirements. Please email [email protected] for assistance.
Can I transfer funds to myself abroad without having to manually provide a payment form every month?
Yes you can, a standing instruction can be set up where we transfer a set amount to you as often as you would like, alternatively we can keep a minimum balance in your account and transfer the balance.
Please send an email to [email protected] for any other related queries
Can I make ATM cash deposits?
No you can’t, but you can deposit inside the branch if you provide evidence of where the funds are from.
How do I update my information once I have a Non-Resident Account?
Send an email to [email protected] and we’ll assist you.
Can I open a savings and investment account?
Yes you can, we have a range of options available to you. You can easily apply online for one of our savings and investment accounts.